1{if $stillopen}
2 {include file="$template/includes/alert.tpl" type="warning" msg=$LANG.feedbackclosed textcenter=true}
3
4 <p class="text-center">
5 <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
6 </p>
7{elseif $feedbackdone}
8 {include file="$template/includes/alert.tpl" type="success" msg=$LANG.feedbackprovided textcenter=true}
9
10 <p class="text-center">{$LANG.feedbackthankyou}</p>
11
12 <p class="text-center">
13 <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
14 </p>
15{elseif $success}
16 {include file="$template/includes/alert.tpl" type="success" msg=$LANG.feedbackreceived textcenter=true}
17
18 <p class="text-center">{$LANG.feedbackthankyou}</p>
19
20 <p class="text-center">
21 <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
22 </p>
23{else}
24
25 {if $errormessage}
26 {include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage}
27 {/if}
28
29 <p>{$LANG.feedbackdesc}</p>
30
31 <p class="text-center"><a href="viewticket.php?tid={$tid}&c={$c}" class="btn btn-success">{$LANG.feedbackclickreview} <i class="fas fa-arrow-right"> </i></a></p>
32
33 <div class="row">
34 <div class="col-sm-10 col-sm-offset-1">
35 <table class="table table-striped">
36 <tr>
37 <td>{$LANG.feedbackopenedat}:</td>
38 <td><strong>{$opened}</strong></td>
39 </tr>
40 <tr>
41 <td>{$LANG.feedbacklastreplied}:</td>
42 <td><strong>{$lastreply}</strong></td>
43 </tr>
44 <tr>
45 <td>{$LANG.feedbackstaffinvolved}:</td>
46 <td><strong>{if $staffinvolvedtext}{$staffinvolvedtext}{else}{$LANG.none}{/if}</strong></td>
47 </tr>
48 <tr>
49 <td>{$LANG.feedbacktotalduration}:</td>
50 <td><strong>{$duration}</strong></td>
51 </tr>
52 </table>
53 </div>
54 </div>
55
56 <form method="post" action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&feedback=1">
57 <input type="hidden" name="validate" value="true" />
58
59 {foreach from=$staffinvolved key=staffid item=staff}
60
61 <div class="ticketfeedbackstaffcont">
62
63 <p>{$LANG.feedbackpleaserate1} <strong>{$staff}</strong> {$LANG.feedbackhandled}:</p>
64
65 <table class="table text-center">
66 <thead>
67 <tr>
68 <td>{$LANG.feedbackworst}</td>
69 <td>1</td>
70 <td>2</td>
71 <td>3</td>
72 <td>4</td>
73 <td>5</td>
74 <td>6</td>
75 <td>7</td>
76 <td>8</td>
77 <td>9</td>
78 <td>10</td>
79 <td>{$LANG.feedbackbest}</td>
80 </tr>
81 </thead>
82 <tbody>
83 <tr>
84 <td> </td>
85 {foreach from=$ratings item=rating}
86 <td><input type="radio" name="rate[{$staffid}]" value="{$rating}"{if $rate.$staffid eq $rating} checked{/if} /></td>
87 {/foreach}
88 <td> </td>
89 </tr>
90 </tbody>
91 </table>
92
93 <p>{$LANG.feedbackpleasecomment1} <strong>{$staff}</strong> {$LANG.feedbackhandled}.</p>
94
95 <div class="row">
96 <div class="col-sm-10 col-sm-offset-1">
97 <textarea name="comments[{$staffid}]" rows="4" class="form-control">{$comments.$staffid}</textarea>
98 </div>
99 </div>
100
101 </div>
102
103 {/foreach}
104
105 <p>{$LANG.feedbackimprove}</p>
106
107 <div class="row">
108 <div class="col-sm-10 col-sm-offset-1">
109 <textarea name="comments[generic]" rows="4" class="form-control">{$comments.generic}</textarea>
110 </div>
111 </div>
112
113 <br />
114
115 <div class="form-group text-center">
116 <input class="btn btn-primary" type="submit" name="save" value="{$LANG.clientareasavechanges}" />
117 <input class="btn btn-default" type="reset" value="{$LANG.cancel}" />
118 </div>
119
120 </form>
121
122{/if}
123